We are sorry to hear that you are experiencing issues with our product. We attempted to reach you by phone but were unable to get in touch. An email has also been sent to you — please check your inbox (including your spam or junk folder) for our message.
To help us resolve this matter as quickly as possible, kindly send us a picture of the item you received. Once we receive it, we will review the situation and follow up with an appropriate solution.
For future purchases, please use our Contact Us Page to comunicate with us.
Thank you for your cooperation and understanding.